Terms of Use
Last Updated: January 2025
Agreement to Terms
By accessing this website or using this helpline service, users agree to be bound by these Terms of Use. If users do not agree with these terms, they should not use this service.
IMPORTANT DISCLOSURE: This is a third-party referral service, NOT a treatment facility. All treatment centers receiving calls are paid advertisers.
Service Description
This platform operates as a third-party helpline that connects individuals seeking addiction treatment with facilities that pay to advertise through this service. Key points:
- This service does NOT operate a physical treatment location
- All referrals are made to partner facilities that are paid advertisers
- This service receives compensation from treatment centers for referrals
- No commission is earned based on which specific provider is chosen
- All consultations are provided remotely via phone
No Medical Advice
This service does not provide medical advice, diagnosis, or treatment. Information provided through this helpline is for referral purposes only. Users should:
- Consult qualified medical professionals for medical advice
- Seek emergency services immediately for medical emergencies (call 911)
- Not rely on this service as a substitute for professional medical consultation
- Verify credentials and accreditation of any treatment facility independently
User Responsibilities
Users agree to:
- Provide accurate and truthful information during consultations
- Use this service only for lawful purposes
- Not misrepresent identity or information when contacting the helpline
- Respect the confidentiality of other individuals using this service
- Not attempt to interfere with or disrupt the operation of this service
Confidentiality
Calls to this helpline are confidential. However, users acknowledge that:
- Information will be shared with partner treatment facilities to facilitate referrals
- Call recordings may be used for quality assurance and training purposes
- Information may be disclosed when required by law or to protect safety
- Complete anonymity cannot be guaranteed in digital communications
Third-Party Treatment Facilities
This service refers individuals to partner treatment centers that are independent entities. Users understand that:
- All treatment facilities are paid advertisers
- This service is not responsible for the actions, treatment quality, or services of partner facilities
- Users should independently verify facility licensing, accreditation, and reputation
- Admission to any facility is at the sole discretion of that facility
- This service does not guarantee placement or treatment outcomes
No Fees to Users
There is no cost to individuals calling this helpline. Treatment facilities pay for advertising and referrals. However:
- Treatment costs are separate and determined by the chosen facility
- This service does not cover or subsidize treatment expenses
- Users are responsible for understanding financial obligations with treatment centers
Limitations of Liability
This service is provided "as is" without warranties of any kind. To the fullest extent permitted by law, this service disclaims liability for:
- Treatment outcomes or quality at partner facilities
- Errors, omissions, or inaccuracies in information provided
- Interruptions or unavailability of service
- Actions or negligence of third-party treatment facilities
- Decisions made based on information obtained through this service
IN NO EVENT SHALL THIS SERVICE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM USE OF THIS SERVICE.
Intellectual Property
All content on this website, including text, graphics, logos, and software, is the property of this service or its content suppliers and is protected by copyright and intellectual property laws.
External Resources
For additional resources and alternatives to this service, visit:
- findtreatment.gov - SAMHSA's National Helpline and Treatment Locator
- samhsa.gov - Substance Abuse and Mental Health Services Administration
Modifications to Terms
These Terms of Use may be updated at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of this service after changes constitutes acceptance of the revised terms.
Governing Law
These Terms of Use are governed by the laws of the United States and the State of New York, without regard to conflict of law principles.
Severability
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Contact Information
For questions regarding these Terms of Use, contact:
Email: [email protected]
Phone: (332) 266-4555
FINAL REMINDER: This is a third-party referral service connecting individuals with treatment facilities that pay for advertising. This service does not operate a treatment center and has no physical location. All services are provided remotely.